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Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.
Aufgaben

  • You will organize and deliver initial user training, including presentations, wet labs and hands-on sessions throughout the region

  • You will provide clinical application support in close cooperation with local partners and enable our Clinical Application Specialists (CAS) to achieve excellent clinical outcomes

  • You will implement guidelines and onboarding processes developed by the headquarters at country level and coordinate and monitor their execution

  • You will ensure consistent tracking and reporting of regional KPIs, particularly procedure volumes, device utilization and procedure adoption

  • You will help increase procedure volumes by optimizing device utilization in collaboration with all relevant Refractive stakeholders

  • You will provide regular feedback and transparent reporting on the status and quality of application support across the region

  • You will collaborate closely with Refractive Sales, Service and PDC Managers and support regional events, trade shows and product demonstrations

  • You will support the CAS certification process by training and mentoring new Clinical Application Specialists and monitoring their certification progress


Profil

  • You hold a university degree in medical engineering, optometry, ophthalmology, physics, healthcare or a comparable field

  • You bring at least several years of experience in clinical application support and user training for ZEISS refractive laser systems

  • You have a strong customer focus and the ability to understand and respond to different clinical and business needs

  • You can communicate complex clinical and technical information clearly and confidently to different audiences

  • You demonstrate excellent communication, presentation, training and reporting skills.

  • You are a fast learner and confidently navigate complex business environments and stakeholder structures

  • You are fluent in English; additional language skills, particularly Arabic or French, are an advantage

  • You are willing to travel frequently within the region and internationally


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